How do I return a product?Updated 3 months ago
To initiate a return, please reach out to us at [email protected], and we'll provide you with a return label. Simply pack the items you're returning in a cardboard box, attach the return label clearly on the outside, and drop it off at a shop as indicated by the carrier on your return label.
ℹ️ Important Note: Please do not attempt to return products without contacting us first. Doing so can significantly slow down the process, sometimes taking up to 6 weeks. Additionally, ensure you do not send returns to our office address to avoid incurring extra fees. We're here to make your return process as smooth as possible.