What can I do if my order has not arrived within the specified time frame?Updated 2 months ago

If your package has been sent and you have received a tracking link, please check the tracking information to see if your address has been entered correctly or if the package is still being delivered. Sometimes it also happens that the package has been left with a neighbor, please check this case as well.

If the above cases do not apply and the shipping status has not been updated for 5 days, please contact us at [email protected] with your order and tracking number.